Terms & Conditions

I. General provisions

  • 1.1 These General Terms and Conditions (hereinafter T&C) relate exclusively to the operation of this car rental platform www.toprentdubai.com (hereinafter the Site) and are dedicated to come to your aid and with relevant information about the rental services offered by Us and our Partners.
  • 1.2 Your rental of any vehicle on this Site is in full compliance with the Rental Terms and Conditions of the partner rental companies from which you rent the vehicle, as well as the laws of Dubai.
  • 1.3 By browsing this site and / or by booking a car on the site www.toprentdubai.com you declare that you understand and accept these Terms and Conditions, which also includes the Privacy and Cookies Policy.
  • 1.4 The General Terms and Conditions are valid for an indefinite period. Users agree that the Company has the right to unilaterally amend these T&C without prior notice to them. If T&C changes, those changes take effect immediately upon publication on the Site. The Company recommends that Users monitor any changes to these T&C.

II. How does the www.toprentdubai.com Platform work?

  • 2.1 The website www.toprentdubai.com functions as a platform that has brought in one place the offers verified & reliable car, yacht & apartment rental companies in Dubai. With over 10 years of experience in the field, we have selected some of the most competitive offers from car, yacht & apartment rental companies, small and large, which offer services at the highest quality standards.
  • 2.2 Car rental companies will be fully responsible for the quality and terms and conditions agreed and published on their websites or through the contracts you sign with them. However, our support team is at your disposal to help you manage any unwanted situations that may arise during the rental, but is in no way responsible for them.
  • 2.3 Please read carefully the terms and conditions on the rental company's website and the rental agreement you sign with the car rental company. Our Company is not responsible for any inconvenience caused between you and the rental company throughout the rental process, from booking on the Site, to handing over the car or unlocking the warranty, etc.
  • 2.4 The supplier you have chosen from the offer on our platform assumes full responsibility for the performance of the contract, within the limits of the contract signed with them or the terms and conditions on their website.
  • 2.5 The TopRentDubai.com platform offers you car, yacht & apartment hire by automatic steering to the selected provider. The bookings are carried out between you and the rental company, which fully assumes responsibility for the proper conduct of both the booking process and the actual rental.
  • 2.6 Reservation requests will be processed by the provider within 24 hours. During this time you will receive a confirmation, cancellation or replacement car offer from the car rental company from which you rented.

III. DEPOSIT

  • 3.1 Please refer to the rental company's policy for exact information on the amount of deposit requested for the desired car and the conditions for its return. All information provided in this chapter in the section below is for general information only.
  • 3.2 Car rental companies require a deposit at the time of the lease, usually even in the case of full protection, to cover fuel consumption, loss of car key and / or other charges / losses that may arise during the rental period.
  • 3.3 This deposit may be withheld in whole or in part to the extent that you violate the agreed contractual terms or the applicable law. The amount will be deducted depending on the damage generated or the rental company's policy regarding the refund of the deposit, as part of the compensation to be covered by the client in case of risks not covered by insurance (in this regard please see Chapter IV and contract conditions
  • 3.4 If the car and additional accessories are returned in the same condition as when taken over and in accordance with in fuel policy, insurance policy, etc. this deposit will be refunded upon return of the vehicle.
  • 3.5 Regarding fuel policy You should keep in mind that rental companies have different fuel policies - please read the terms and conditions carefully. There are companies from which you receive the car with an empty tank and you have to return it in the same condition - in this case the unused fuel is not refunded. Other companies rent the car with a full tank and the car must then be returned with a full tank.

IV. INSURANCE

  • 4.1 Please refer to the rental company's policy for exact information on what type of insurance your desired car has and exactly what that insurance covers. The lease agreement signed by you with the car rental company is the legal basis for any litigation. All information provided in this chapter is for informational purposes only.

V. Calculating the daily rate

  • 5.1 The duration of the rental period begins and ends in accordance with the details entered on the voucher provided by the rental company, and the price will be calculated within 24 hours and will be communicated at the time of booking.
  • 5.2 If you wish to extend the rental period after you have picked up the car, or return the car after the actual deadline, you must make the reservation online or contact the rental company and it will be you need to pay the price difference.

VI. Child seat and special accessories

  • 6.1 Child seats and luggage cases (unavailable for certain vehicles), as well as additional equipment, are available on request from most companies. Please check these issues.

VII. Different taxes

  • 7.1 There are additional charges that may apply to your rental company for out-of-hours services or even if this is due to a flight delay. Airport delivery / return charges may also apply.
  • 7.2 Full details of the address and time of delivery must be provided at the time of booking.

VIII Rentals for travel abroad

  • 8.1 Not all rental companies offer the possibility to leave the country by car, and those who offer this option do so for an additional fee, which varies from company to company.

IX. Vehicle type

  • 9.1 The TopRentDubai platform cannot guarantee a particular make or model of car. The cars you book are from a certain class of cars and can be replaced with a similar or better model.

X. Support

  • 10.1 For any other questions that you do not find the answer to in these Terms and Conditions or in the Frequently Asked Questions section, please contact us at the e-mail address:¬†office@toprentdubai.com